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Now when IP telephony (IPT) has matured it is gaining huge popularity among businesses who are looking to cut their hefty phone bills. Also IPT is there to improve the customer service experience by providing high quality voice menu prompts and music on hold.
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Voice over IP (VoIP) also offers other tangible business benefits.
IP Telephony systems offer significant cost savings in comparison with traditional phone systems. It supports applications and devices that allow your business to run more efficiently and productively. It can also be easily integrated into your Microsoft ® Small Business Server ™ environment.
We offer following VoIP related services and products:
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Phone systems installation
We thoroughly prepare and test the product prior to rolling it out. This way we ensure that our system is immediately accessible.
Internet calling.
This option allows you to save money on standard calls. Make your broadband work for you.
0845, 0870 and any geographic numbers.
Usually within several hours, we can supply you with any of these numbers. We can also provide you with almost any international landline number.
We understand the importance of training for your new product and every customer gets their after installation training and support.
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Voice recording and music on hold.
If you choose to have an IVR (interactive voice response) menu in your phone system, we can provide you with a recording of a voice, announcing menu points. This can also be done with music on hold, to announce your latest products and services.
Inter-branch calling. If you have another branch with an Internet connection, make it work for you. Inter-branch calling is absolutely at no cost. See your Internet connection repay itself within in a week. Both locations can use same CRM (Customer Relationship Management) database.
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Working from anywhere. SoftPhone * application on your laptop will allow you to receive your calls at home and easily transfer them as if you’re at your office desk. Your customers will never know the difference. You can use it with any airport’s Wi-Fi hotspot and call anywhere in your home country at a local rate.
Or if you have an IP handset at home –it connects back to the office in a blink of an eye.
A wireless VoIP enabled handset will enable you to use any WiFi hotspot to make your calls to and from your phone system. There is no need to pay charges if you want to phone your office from the airport.
*IP SoftPhone – a software-based appliance that enables “power phone users” to completely integrate their telephone functionality into their desktop or laptop PC.
Typical VoIP Diagram
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